Mastering Difficult Conversations

Group Communication skills training for Professionals, Executives and Leaders.

Facing Tough Conversations at work?

  • Team avoids issues until they escalate.

  • Honest feedback feels awkward or gets ignored.

  • Emotions derail professional dialogue.

  • Miscommunication erodes trust and cohesion.

    Our Solution: Role‑Play Workshop for Managers

    Learn through live role-play with actors. Guide, observe, or step in yourself—all in a safe, judgment-free setting. Exercises evolve from seated observation to active role-play and group collaboration, building both skill and confidence.

Workshop Snapshot: “Mastering Difficult Work Conversations”

What’s included:

  • Live actor-based role-play

  • Participant-led direction or acting

  • Group reflection and feedback

Skills You’ll Gain:

  • Effective use of tone, body language, and non-verbal cues

  • Response agility in emotionally charged moments

  • Empathetic, clear, and confident communication

  • Strategic questioning to uncover underlying issues

  • Emotional composure and de-escalation techniques

  • Constructive, actionable feedback

  • Collaborative conflict resolution

Why It Matters:

  • Leading & Managing People: Equip managers to handle sensitive conversations with trust and authority.

  • Communicating Effectively: Improve clarity, empathy, and influence under pressure.

Expected Outcomes

Participants will be able to:

  • Adapt dynamically in tough conversations

  • Deliver feedback that fosters growth

  • Engage in disputes with respect and collaboration

  • Use non-verbal signals to enhance clarity

  • Communicate confidently in challenging situations

One Team, One Purpose

We use a combination of theatre exercises and improvisations to help businesses build their team.